Rules & Licenses · Western New York
Erie Contractor Problems Can Start With Consumer Protection
Erie County homeowners with contractor problems should keep documents and use the county Consumer Protection complaint route.
Published June 23, 2026 · Last verified June 23, 2026
Do not wait for every receipt to scatter before raising an Erie County contractor dispute. Erie County Consumer Protection reviews complaints. It also offers voluntary mediation. A homeowner can file a complaint or call 716-858-1987. Laws and facts can differ by case, so do not treat the general material as a final legal answer.
Before filing, gather the contract, estimates, payment proof, photos, texts, warranty, and requested fix. Put dates beside each payment, message, photo, and repair request so the complaint has a readable timeline. Keep the filing receipt and any mediation response with it.